Privacy Policy

Last Updated: January 2025 | Falkon Futurex Private Limited

Introduction

Falkon Futurex Private Limited ("we," "us," "our," or "Company") respects the privacy of our users ("you" or "User"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We collect information you provide directly, including your name, email address, phone number, address, payment information, and service preferences.

Automatically Collected Information

We automatically collect certain information about your device when you use our services, including browser type, IP address, pages visited, and timestamps.

Location Information

With your consent, we may collect precise location information to provide and improve our services, particularly for scheduling and service delivery.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your bookings and payments
  • Send service-related notifications and updates
  • Respond to your inquiries and customer support requests
  • Personalize your experience and provide tailored recommendations
  • Comply with legal obligations and prevent fraud
  • Conduct analytics and improve our platform

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing of Information

We may share your information with:

  • Our staff members and service providers to deliver services
  • Payment processors and financial institutions for transaction processing
  • Law enforcement when required by law or court order
  • Third-party service providers who assist in our operations

We do not sell or rent your personal information to third parties for marketing purposes.

5. Your Privacy Rights

You have the right to:

  • Access, review, and request copies of your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal restrictions)
  • Opt-out of marketing communications
  • Withdraw consent for data processing at any time

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser preferences.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Falkon Futurex Private Limited

South West Delhi, New Delhi, India

Email: privacy@falkon.com

Phone: +91 98765 43210

CIN: U39000DL2025PTC451909

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.